We're building intelligent systems that solve real business problems. From Making Tax Digital compliance to AI-powered recruitment, here's what we're working on.
At Merlin's Group, we don't just consult—we build. Our team combines academic research in AI and human-computer interaction with hands-on product development experience.
We're developing our own suite of intelligent products while continuing to deliver custom solutions for clients. This dual focus keeps us sharp: building products teaches us what works in the real world, which makes our client work better.
What We're Building
Intelligent systems designed to solve real problems for real businesses.
Making Tax Digital compliance shouldn't be complicated. AnyTax is our intelligent tax management platform designed for UK businesses navigating HMRC's digital requirements.
Recruitment is broken. Too much time spent on admin, not enough on finding the right people. Hirely uses AI to automate the tedious parts so recruiters can focus on what matters: human connection.
Academic Research
Our work isn't just commercial—it's grounded in academic research. We've published peer-reviewed research on making AI systems more explainable and human-centered.
This research directly informs how we build products. When AI makes a recommendation, users should understand why. Our systems are designed to be transparent, not black boxes.
Read the PaperAs AI systems increase in capability, there are growing concerns over how their recommendations affect people's decisions. We present a formal definition of human-centred XAI and illustrate its application to user interface design.
Our Approach
Principles that guide our AI and product development work.
Black box AI is a liability. Our systems explain their reasoning so users can trust—and verify—the recommendations they receive.
Technology should adapt to people, not the other way around. We design systems that feel intuitive and enhance human capability.
Our approach is grounded in academic research. We don't just follow trends—we understand the science behind what works.
Whether you need a custom AI solution or want to discuss partnership opportunities, we'd love to hear from you.